Integrity

Our Commitment.
Our brand means something to end users who toil in difficult working environments, and we will never do anything to tarnish our brand and lose your trust. We’re here to build tomorrow’s relationship, not simply secure today’s order.
At the root of every sale is honesty and what we can do to fulfill your need. We’d rather tell the truth and lose the sale than compromise our integrity - or yours. There is a growing list of Wearwell customers who tried inappropriate, cheap knock-offs but who have come back to us and thanked us for telling them the truth. These folks became customers for life

The integrity of the end-user is at the core of product development at Wearwell.
The end-user workplace is our proving ground, and we have the utmost respect for his or her needs. All our products must meet the specifications. In fact, we list the specifications for each product in our catalog and on our website. It they don’t meet specification, we reject them. Many manufacturers cut corners and sacrifice quality figuring that the end-user will never know the difference. At Wearwell, we respect the integrity of the end-user and create products that will do what they say. It’s that simple.

The Wearwell experience.
Yes, there truly is a Wearwell experience - one that we hope expresses our commitment to quality, innovation, service, education, and trust. From the moment you pick up a phone to call us (or click on our website) to the moment you unpack your mats, we hope you will enjoy the experience of dealing with a company that is creative, confident, innovative and committed to your workers’ health and well being. But it doesn’t stop there. Years later, when it is time to replace your mats (after all, even Wearwell mats don’t last forever), we hope you’ll remember us and how well our mats have performed for you. Everyday, the folks at Wearwell try their best to enhance the Wearwell experience. Hopefully, we’ve succeeded and left you with the feeling that “You're in good company."

Wearwell compounds are safe and effective.
Our Research and Development Department specifies and tests the formulations used in the manufacture of Wearwell mats. That’s how we know what our products contain and that they will perform to expectation. Materials from countries without strict manufacturing regulations may contain dangerous fillers such as lead or are manufactured with plasticizers such as DOP, a known carcinogen that is banned or very strictly regulated in the United States. Manufacturers use DOP because it is a cheaper plasticizer despite the fact that it presents dangers. Wearwell does not condone the use of DOP or any other material that could be potentially dangerous to our customers or employees.  

Our People.
At Wearwell, every one of us - from the back loading dock to the front office, from field sales to machinist - is dedicated to making your working life better. We consider this our daily challenge, and it gets us charged up. Maybe mats aren’t the most glamorous product out there, but to our people, mats represent safety, ergonomics, health and wellness, improved morale, and greater productivity. Our people see the big picture and what Wearwell mats can mean to a worker’s daily life. When our people go to work, they go to work for you. It’s what we love to do, and we hope it shows.

We educate the customer because we believe a knowledgeable customer makes a smart buying decision.
Go to the Wearwell website and look around. It’s all there: application guides, chemical resistance charts, distributor listings and hot links, cross reference guides, test results and scientific studies, catalogs by industry, zip code distributor locator. We are open and forthright with our information because you deserve to know. Often mat companies hide their distributor list or refuse to divulge their test results on product specifications. We provide know-how, so you can make an informed decision.

Business transactions with Wearwell are simple.
Our systems, our people, our products are all focused on quality and service. Granted, these are table stakes and every mat company claims great quality and service. But we challenge you to try us and see the difference for yourself. We believe that once you’ve experienced Wearwell, you’ll keep coming back.

Have it your way.
At Wearwell, custom mats are both encouraged and embraced. It’s one of the many things that distinguish us from other matting companies. Sure, we enjoy selling you those 2’x3’ and 3’x5’ black mats. But what we REALLY enjoy is creating custom mats of all specifications and sizes - that are specifically designed for your work space. Go ahead and challenge us. We’ve got the experience and the know-how to make it happen - and make you look like a hero. Now that’s exciting!

 
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